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Return Policy


You have the right to revoke from this contract within 14 days from the date you or a third person, named by you, other than the carrier have received the goods (or the last product in the case of a contract for the delivery of goods in several partial shipments or pieces), or from the day of conclusion of the contract in the case of digital content which is not delivered on a physical medium (e.g., CDs or DVDs), without providing any reasons for it.

To exercise your right of revocation, you must notify 5 Targets Ltd., Vyronos 61-63, 6023 Larnaca, Cyprus of your decision to revoke this agreement. You can submit your explanation using this cancellation form.

In order for the revocation request to be considered valid you should send the revocation notification or the goods themselves within the stated revocation period (14 days, as menioned).

Please ask for the return address before sending the goods back as they are dependent of the country from which you have ordered the goods.

Consequences of the revocation:

In the event that you revoke from the contract, we will refund all payments which we have received from you including the delivery costs (except for additional costs arising from your choice of a different delivery type than the affordable standard delivery which we offer). This refund will be paid immediately, not later than within fourteen days from the day on which your notification of revocation of contract with 5 Tragets has been received by us. We will use the same means of payment that you used for the original transaction, unless something different has explicitly been agreed with you. You will not be charged a fee for this refund. The refund can be refused until 5 Targets receive the returned goods or until you have provided a proof that you have sent the goods back to us, depending on whichever takes place first.

You must return or transfer the goods to us immediately, not later than fourteen days of the day on which you have notified 5 Targets about the revocation of this contract.

Please ask for the return address before sending the goods back as they are dependent of the country from which you have ordered the goods.

Otherwise, the return is free of charge. Items that can not be sent as a package will be collected from you. You are only responsible for covering any loss in value of the goods if this loss in value is based on unnecessary handling of the goods in order to inspect the characteristics, properties and function of the goods.

The period has been observed if you send the goods prior to the lapse of the fourteen day period. You must bear the shipping costs when the delivered goods don't correspond to those that have been ordered or in the case of a higher price you have not yet provided the compensation for at the time of the revocation or if you have not made a contractually conditioned partial payment.

Exceptions from right of revocation

The right of revocation does not exist or expires with the following contracts:

  • for the delivery of goods which, for health or hygiene reasons, are not suitable for return and whose seal has been removed after delivery or which, on account of their nature, have been inseparably mixed with other goods
  • for the delivery of audio and video recordings or computer software in a sealed package who’s sealing has been removed after the delivery
  • for the delivery of goods which are manufactured according to customer specifications or are clearly tailored to their personal requirements
  • for the supply of goods, which may spoil quickly or whose expiration date would be exceeded quickly
  • in the case of services provided that we have fully completed and have noted you before the order and you explicitly agreed that we can start providing the services and that you will lose your right of revocation upon full completion of the contract
  • for the delivery of digital content (including apps, digital software, eBooks, MP3, etc.) which are not delivered on a physical disk (e.g. a CD or DVD) if you explicitly agreed before the order was placed and at the same time confirmed that we can begin execution and that you will lose your right of revocation as soon as the performance has begun
  • for the delivery of newspapers, magazines or illustrated magazine, with the exception of subscription contracts; and
  • for the delivery of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the purchase contract, whose delivery may take place within 30 days and the actual value of which depends of fluctuations on the market on which the seller has no influence



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